ISNA Cares – Rate Policy

2024-01-01

1.0 Rates for Counseling: 

1.1 Our rates are subject to annual review and adjustment, taking effect on the first day of each calendar year. These adjustments are determined through an environmental scan conducted two months prior to the rate change by reviewing industry and college recommended rates.

1.2 Our published rate for 2024 is $160 per hour for therapy with a Licensed Therapist and $100 per hour with a Resident Therapist.

2.0 Session Payment for insured members:

2.1 For the first 6 sessions or up to the coverage limit if reached prior to the completion of 6 sessions, ISNA Canada will charge  $160 per hour for therapy with a Licensed Therapist and $100 per hour with a Resident Therapist. If insurance covers only a portion, ISNA Canada will subsidize the copay difference for up to 6 sessions if requested.

2.2 After 6 sessions, up to the coverage limit, ISNA Canada will subsidize the copay difference less one hour of the client’s wage. If a client indicates they may not afford the difference, based on managerial approval, ISNA may waive the entire copay.

3.0 Session Payment for uninsured clients or clients who have exhausted their insurance:

3.1 For the initial 6 in-person sessions: ISNA Canada will subsidize up to 100% of the session fee. Clients can make partial payments on a sliding scale between $0 and $160.

3.2 For the initial 6 virtual sessions, ISNA Canada will subsidize up to a total of 75% of the session fee. Clients have the option of a subsidy on a sliding scale 0% to 75%. Fully subsidized virtual sessions may be offered on a case-by-case basis, subject to managerial approval.

3.3 For clients who have exhausted insurance coverage or completed more than 6 sessions, ISNA Canada may, on a case-by-case, charge the client 2 hours of their hourly wage per session. However, if the client indicates that they may not afford this and need a full subsidy, based on managerial approval, the session fee may be fully waived.